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Abstrak


Pengaruh Sarana Prasarana dan Motivasi Kunjungan terhadap Kepuasan Pasien KIA


Oleh :
Komariyah - S541208045 - Sekolah Pascasarjana

Abstrak

Background:  patients  who  came  across  BPM   Komariyah  experienced  ups  and downs    and   its   existence   up   to   now   has   not   been   the   first   choice   of  the communities  surrounding midwifery  services. As agencies engaged   in  midwifery care services have an important contribution in improving maternal and child kesejahteraaan  and the availability of infrastructure  is cne  of the main  components that  must  be met  in  support  of quality service  standard, quality and  motivation of the  patient's visit is an important thing  to look for in an attempt  to give the patient satisfaction.
Objectives:   this  study  aims   to analyse  the   influence   of  infrastructure   and motivation towards  the satisfaction of patients  visit the KIA.
Research methods:  this  research   is  a  type  of quantitative  research  observational
with C,()SS   Sectional  approach. Comprised  of  40  respondents  who  came  across BPM   Komariyah,  who has  adapted 10 the  criteria  of  inclusion  and  exclusion Research Instrument  in the   form  of  a  questionnaire  that   has been   tested   for validity and  reliability.  This  research data  analysis  using  the dwarf in  a  binary linear  regression  test  analysis with  regression  models of equation Y =-12.081  + 0.564 X1-0.03X2  and to test the hypothesis used  Linear regression test.
Results:  the  analysis of  regression  test  infrastructure  of  the  patient  satisfaction K.Ll\ obtained value (t = 6,673, p value:  0.000  < a xss=removed> a of 0.05)  as wP.11  as the  influence  of the  infrastructure  and  the  motivation of a visit together to  the  satisfaction of the  patients  KlA  obtained  values  (f<.2  =  'l,576, p value:  0.000).
Conclusion: there  is  a significant influence  of the  infrastructure  on  the  patients ' satisfaction and motivations visit  the  KIA  does   not  influence  significantly   to patient   satisfaction KIA   while   simultaneously   there  was   significant  influence between the infrastructure and  the motivation ottl.e patient satisfaction  visit  KIA Keywords:  infrastructure,  motivation  satisfaction  of patients  visit the KIA