Penulis Utama : Rifa’i Wibowo
Penulis Tambahan : -
NIM / NIP : C.9302130
Tahun : 2005
Judul : The job of housekeeping departement officers at comfort inn hotel Solo
Edisi :
Imprint : Surakarta - FSSR - 2005
Kolasi :
Sumber : UNS-FSSR Prog. DIII Sastra Inggris-C.9302130-2005
Jenis Dokumen : Laporan Tugas Akhir (D III)
Abstrak : ABSTRAK Housekeeping Department as one of the partial of a hotel has to keep the services to the hotel guest. The writer found out that Housekeeping Department has the important role in supporting the hotel operational. This final project report has two main goals, they are to find out what Housekeeping Department's job and how they work on handling their duties in Comfort Inn Hotel Solo. This final project report belongs to descriptive method. To get the data, the writer uses some methods. They are observation, interview, and library study. From the analysis, the writer concludes the job of 5 section on the Housekeeping Department at Comfort Inn Hotel Solo are Executive housekeeper, Room Section, Public Area Section, Linen Section, and Laundry Section. Executive Housekeeper has job in planning work schedules and coordinating all activities of the staff. Room Section is divided into 2 parts, first Room Boy that has duties in keeping guest room clean and also completing the additional needs, and second is Room Supervisor that has duty in controlling the work of Room Boy. Public Area Section is also divided into two parts, Houseman that has job in keeping public area clean, and the public Area Supervisor that has duty in controlling the work of the Houseman. Meanwhile, the duty of linen Section is distributing linen for each room. Finally, Laundry Section has job in providing the equipment and inspecting the operational works for linen laundering and it saving. Whereas, the housekeepers do their jobs can be done through the following ways: Executive Housekeeper gives brief instruction to the Housekeeper Supervisor at the beginning of work hours before the staff work and checks the staff every three hours. Room Section is responsible in keeping sanitation and providing the room need, so that Room Boy cleans the bathroom then checks it everyday. Besides, Room Supervisor controlling the work of Room Boy by leading and then checking the work of the Room Boy every one hour. In the other hand, Public Area Supervisor is leading the work of the Houseman to keep public area clean. While, Linen Section distributes the linen to the rooms after getting list from the Room supervisor. Finally, Laundry Supervisor leads Laundry Section. After Washer Attendant washes the dirty cloths, then it is given to Linen section.
File Dokumen : abstrak.pdf
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Rifa’i Wibowo.pdf
File Dokumen : -
Status : Public
Pembimbing : 1. Drs. Riyadi Santoso, M.Ed
Catatan Umum :
Fakultas : Fak. Sastra dan Seni Rupa