Writing Business Correspondence and Minutes of Meeting at PT STAR Software Indonesia

Oleh :
Safira Aulia Azzahro - V0123043 - Sekolah Vokasi

Safira Aulia Azzahro. 2026. Writing Business Correspondence and Minutes of Meeting at PT STAR Software Indonesia. English Diploma Program. Vocational School. Universitas Sebelas Maret.This final project describes my internship activities at PT STAR Software Indonesia, which was conducted from January 19 to March 13, 2026. During the internship, my main activity was to assist the Chief Operating Officer (COO) in his daily operational activities. This report aims to explain how English communication practices are involved in performing the tasks of an executive assistant. The main activities of an executive assistant are monitoring emails, and writing Minutes of Meetings (MoM). When monitoring emails, I analyzed and categorized incoming emails based on their type, made a report, and drafted emails when necessary. In writing the MoM, I did three steps: preparation, listening and note-taking, and reviewing. In addition to my main activities, I also had additional activities, i.e. editing and printing company documents, reminding schedule of the COO, accompanying the COO on a business trip, and translating projects in the gaming and patent field. However, due to Non-Disclosure Agreement (NDA) provisions between the company and its clients, several details related to these documents could not be disclosed in this report. Through these tasks, I practiced English writing skills in composing emails and communicating with external parties, as well as listening skills while participating in meetings involving foreign stakeholders. Overall, this internship deepened my understanding of professional business communication and strengthened both writing and listening skills.