Evaluasi sistem pembayaran klaim dalam menilai efektivitas pengendalian internal pada asuransi jiwa bersama bumiputera 1912 cabang Sragen
Windha Marganie - F3306192 - Fak. Ekonomi dan Bisnis
This research was taken place to the Sragen Branch of AJB Bumiputera 1912. The writer took title “An Evaluation on Claim Payment System in Assessing the Internal Control Effectiveness in Sragen Branch of AJB Bumiputera 1912” with the purpose of finding out the effectiveness level of internal control in Sragen Branch of Mutual Life Insurance Bumiputera 1912”.
The research method employed was descriptive analysis, that is, to collect and to display data in the form of long elaboration arranged systematically in the form of report. The data employed were primary and secondary data. The primary data was obtained from the result of interview with the related divisions, while the secondary one was obtained from the book or other sources.
Based on the result of research, the writer can conclude that the Sragen Branch of AJB Bumiputera 1912 had implemented the activity of claim payment corresponding to the standard operating procedure so that the internal effectiveness can be achieved. It can be seen from the authorization of competent party on each transaction, the use of printed sequence numbered-form, the suddenly examination, position rotation, and the establishment of Regional Internal Control Office. Despite some strength, the system undertaken by AJB Bumiputera 1912 still has such weaknesses as the function dualism between the cash storing and accounting functions, and the absence of furlough policy for the employees. From the result of research, the writer gives the following recommendations: each division should undertake only one task and the company should give the furlough or leave to the employees.
Keywords: claim payment system, effectiveness of internal control