The development of big cities
increases people's mobility, including pedestrians who often face safety risks
due to the lack of adequate pedestrian infrastructure. Data from the 2023
Indonesian National Police Traffic Corps recorded that 10,428 pedestrians were
victims of traffic accidents, with the main cause being careless crossing
behavior. One of the cities facing this problem is the Tirtonadi Terminal
Skybridge - Solo Balapan Station, where skybridge use is still low due to
various accessibility constraints. Although the skybridge was designed to
improve pedestrian safety, its use is still hampered by physical factors, such
as the lack of ramps for people with disabilities, steep stairs, and lack of
adequate lighting at night. In addition, mental barriers such as the lack of
informative signs and confusing paths also make some pedestrians reluctant to
use them. As a result, many people still choose to cross the highway with high
safety risks. Therefore, an evaluation of the design and facilities of the skybridge
at the location is needed to ensure that this facility can be used by all
levels of society safely and comfortably.
The data in this study were collected
through direct observation of user behavior, questionnaires to identify user
perceptions, and interviews to obtain subjective views of Tirtonadi-Solo
Balapan Terminal skybridge users. Physiological measurements using the Galvanic
Skin Response tool to objectively measure user stress levels. Data processing
focused on the analysis of facility accessibility such as ramps, hallways, and
entrances. Physiological data from the GSR, including Skin Conductance Level
and Skin Conductance Response, were analyzed to identify areas that trigger
stress and require improvement.
The accessibility index result for the Terminal-Station skybridge was 1.5, indicating that the infrastructure is still less accessible to users, especially people with disabilities. Skybridge facilities, such as doors, elevators, ramps, escalators, and corridors, require various improvements to comply with accessibility standards, including adjusting the slope of the ramp, adding handrails, visual signs, and guiding blocks. In addition, lighting, ventilation, and security protection also need to be improved for user comfort and safety. Proposed improvements include the implementation of the standards of the PUPR Ministerial Regulation and the Minister of Transportation Regulation to improve the quality of facilities and reduce user discomfort.
