Abstrak
Prosedur pelayanan pembayaran pensiun Pegawai Negeri Sipil (PNS) di PT. Taspen (PERSERO) cabang Surakarta
Oleh :
Adi Qurniawan - D1506001 - Fak. ISIP
ABSTRACT
Marginally PT's product and service. TASPEN (Persero) are ministering
paying emeritus Civil Public Servant (PNS). As actualise as taste carries the ball
on task that is charged, PT. TASPEN (Persero) giving alae paying service prima
to participants active and a retired Civil Public Servant (PNS) with motto services
5 (five) T or 5 (five) Duly which is correct person, timely, duly foots up, duly
place, and correct administration and everlastingly tries to increase its service
quality.
To the effect writer do watch is subject to be know how paying ministering
procedure emeritus Civil Public Servant (PNS) at PT. TASPEN (Persero)
Surakarta's branch?
In final task writing this, writer takes watch location at PT. TASPEN
(Persero) Surakarta's branch those are on Veteran Road No. 305 Surakarta, by use
of primary data source that acquired direct from PT. TASPEN (Persero)
Surakarta's branch, and secondary data source that acquired of supporter book that
is engaged pertinent problem. Meanwhile its data collecting method utilize
observation method by direct watch, interview by arranges interview to the
interesting executor, bibliography with supporter book way of readings those are
engaged Civil Public Servant pension.
Of watch result, this following ministering procedural phases paying
emeritus one are done at Ministering part and finance department on PT. TASPEN
(Persero) Surakarta's branch: Customer is service accepts SPP Klim of participant,
researcher officer analyze file from Customer service, data recording officer do
arithmetic technical data update, officer arithmeticing to do count and prints count
Sheet, officer verifies to analyze count truth, establishments sexy head klim adds
signature on validating arithmetic, carry the wind area ministeringing to add
signature as otorisator, section financialing to do rangkap3's voucher print,
meregistrasi is voucher, analyze amount remoney who that dibayarkan will, head
financing-related to do validation, malakukan posting's cashier as proof as paying
transactions, cashier does payment.
After writer does thereabouts watch 30 days, therefore writer concludes
that performing phase talk shop that done by PT. TASPEN (Persero) Surakarta's
branch corresponded to paying ministering procedure phases one established by
PT. TASPEN (Persero) Surakarta's branch.