Abstrak


Prosedur pelayanan pembayaran pensiun Pegawai Negeri Sipil (PNS) di PT. Taspen (PERSERO) cabang Surakarta


Oleh :
Adi Qurniawan - D1506001 - Fak. ISIP

ABSTRACT Marginally PT's product and service. TASPEN (Persero) are ministering paying emeritus Civil Public Servant (PNS). As actualise as taste carries the ball on task that is charged, PT. TASPEN (Persero) giving alae paying service prima to participants active and a retired Civil Public Servant (PNS) with motto services 5 (five) T or 5 (five) Duly which is correct person, timely, duly foots up, duly place, and correct administration and everlastingly tries to increase its service quality. To the effect writer do watch is subject to be know how paying ministering procedure emeritus Civil Public Servant (PNS) at PT. TASPEN (Persero) Surakarta's branch? In final task writing this, writer takes watch location at PT. TASPEN (Persero) Surakarta's branch those are on Veteran Road No. 305 Surakarta, by use of primary data source that acquired direct from PT. TASPEN (Persero) Surakarta's branch, and secondary data source that acquired of supporter book that is engaged pertinent problem. Meanwhile its data collecting method utilize observation method by direct watch, interview by arranges interview to the interesting executor, bibliography with supporter book way of readings those are engaged Civil Public Servant pension. Of watch result, this following ministering procedural phases paying emeritus one are done at Ministering part and finance department on PT. TASPEN (Persero) Surakarta's branch: Customer is service accepts SPP Klim of participant, researcher officer analyze file from Customer service, data recording officer do arithmetic technical data update, officer arithmeticing to do count and prints count Sheet, officer verifies to analyze count truth, establishments sexy head klim adds signature on validating arithmetic, carry the wind area ministeringing to add signature as otorisator, section financialing to do rangkap3's voucher print, meregistrasi is voucher, analyze amount remoney who that dibayarkan will, head financing-related to do validation, malakukan posting's cashier as proof as paying transactions, cashier does payment. After writer does thereabouts watch 30 days, therefore writer concludes that performing phase talk shop that done by PT. TASPEN (Persero) Surakarta's branch corresponded to paying ministering procedure phases one established by PT. TASPEN (Persero) Surakarta's branch.