The Activities of Banquet Section in Lor In Hotel Business Resort and Spa

Oleh :
Ageng Jauhar Bani Waluyo - C9307008 - Fak. Sastra dan Seni Rupa

In tourism industry, hotel takes an important role in supporting its progress. A hotel has many departments for its operational activities. Each of them has its own duties and responsibilities. One of them is Food and Beverage Department which deals with the food and the beverage provided by the hotel. Banquet section is one of the sections under the Food and Beverage Department. This final project report describes the activities done by Banquet Section of Lor In Hotel Solo in handling events. The problems faced by Banquet Section are the limited worker, the lack of tools and equipment, bad coordination with other departments and miscommunication among Banquet Section staffs. To solve the problems, the writer also writes some solutions for the hotel. The solutions are employee recruitments, increasing the number of tools and equipment, making good coordination with other department and keeping the good communication among the Banquet Section staffs. This final project report is written based on the writer’s experience in doing the job training for three months in Banquet section at Lor In Hotel Solo. Hopefully, this final project report will be beneficial for the hotel to increase their service quality. For the readers, hopefully this final project report is beneficial as reference of the hotel field especially in Banquet section at Lor In Hotel Solo.