Pembuatan Aplikasi Sistem Informasi Customer Service Berbasis Web di Lembaga Pendidikan Solocom Surakarta

Oleh :
Achmad Nurdiansyah - M3208040 - Fak. MIPA

Customer service is part of the organizational structure of Lembaga Pendidikan Solocom who has a vital task in providing information, both to prospective applicants, students, instructors, employees and leaders of institutions. The information that can be obtained from the customer service is a new class schedule information and pricing, information of the number of the applicants the learners who attend classes, the amount of revenue from class implementation daily or monthly, information about the teaching staff and information about the letters or proposal that entered. It is expected that developing an information system, will help the work on this part in conveying the information needed. Data collection methods used in the preparation of this final project were the observation, interview and literature study. Stage design used included system design, database and user interface. Software was built with HTML programming language, PHP and using MySQL database and using Apache as its Web Server. It can be concluded that the Sistem Informasi Customer Service Berbasis Web Lembaga Pendidikan Surakarta Solocom has been designed and fit to use.