The importance of a good bartender at musro of The Sunan Hotel Solo

Oleh :
Wahyu Nugroho A.S - C9307090 - Fak. Sastra dan Seni Rupa

The objective of this final project report is to describe bartender main duty and responsibility in Musro in The Sunan Hotel Solo, and explain how to be a good bartender. As the definition, bartender is a person who mixes and serves alcoholic drinks at a bar. In writing this report, the information is based on the experience as bartender. From the experience, it shows that bartender has the main duty to prepare and to serve drinks to the customers and the responsibilities to provide excellent service, product and performance, to reflect image of company value in daily task and to achieve the department mission and vision. To be a good bartender, each bartender have to learn many skills about bartending, marketing strategy, hotelier, and others. Some criterias of a good bartender are to perform good attitude, speed in mixing drinks, bar cleanliness, good memory for cocktail’s recipes, good communication to guests, preparation to anticipate mistakes in stocking beverage items, be honest to keep the reputation as bartender, flaring and mixiology to face bartender competition, and increasing the product selling by making monthly promotion drinks and knowing the most favourite drinks. In addition, the two important things of bartender were flaring and mixiology. They were important to face bartender competitions.