The job description of room boy section at Sahid Jaya Hotel Solo

Oleh :
Okvanto Cipto Prasojo - - Fak. Sastra dan Seni Rupa

ABSTRACT The Job Description of Room Boy Section at Sahid Jaya Hotel Solo. English Diploma Program, Faculty of Letters and Fine Arts. Sebelas Maret University. This final project report is written based on the job training that was done in Housekeeping Department of Sahid Jaya Hotel Solo. The objectives of this report are to describe the job description of Room Boy and to describe the problems faced by the Room Boy. This report explains about the four main sequences work of Room Boy. They are; preparation, first checking, entering the guest room, and the procedure to clean up the room. Moreover, the four problems faced by Room Boy are; the lack of room attendant, the lack of the equipments and the chemical, the broken trolleys, and the limited of towel. The writer also gives the solutions from the problems faced by the room boy that are; Sahid Jaya Hotel Solo should add the member of room boy to handle the rooms in the high season, Housekeeping Department has to complete the equipment and the chemical to support the room boy, change the wheel of the trolleys or change the broken trolley with the new trolley, and the last is to provide the additional towels.