Penulis Utama : Yosephine Angelina Y
NIM / NIP : T401908053
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Objective: This research aims to determine the relationship between Emotional and Recreational Experience on Customer Engagement and the relationship between Customer Engagement on Destination Loyalty and satisfaction felt while traveling.

Method: This research is survey research, with the sample research consisted two parts respondent's criteria, the first part included 180 respondents from the mountaineering community who had climbed Mount Lawu and Mount Merbabu, and the second part consisted of 180 respondents who had visited the Prambanan Temple and Borobudur Temple tourist attractions. Primary data collection in this research was carried out using a questionnaire. The data analysis technique in this research uses the multivariate Structural Equation Model (SEM) method with the Smart PLS3 program

Results and Discussion: From the model, five significant hypothesized paths are the influence of emotional experiences on customer engagement, the influence of recreational experiences on customer engagement, the influence of between customer engagement on destination loyalty through, and the influence of customer engagement on destination loyalty. The results of further analysis of the role of satisfaction on destination loyalty show that higher tourist satisfaction leads to higher destination loyalty, which encourages tourists to revisit the destination and recommend the destination to others.

Conclussion: This research concludes that emotional and recreational experiences can increase customer engagement with tourists who visit tourist destinations

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Penulis Utama : Yosephine Angelina Y
Penulis Tambahan : 1. Wisnu Untoro
2. Retno Tanding Suryandari
3. Lilik Wahyudi
NIM / NIP : T401908053
Tahun : 2024
Judul : Peran Keterikatan Wisatawan dan Kepuasan Wisatawan yang Dimoderasi oleh Pengalaman Luar Biasa Terhadap Loyalitas Destinasi Wisata
Edisi :
Imprint : Miami - Fak. Ekonomi dan Bisnis - 2024
Program Studi : S-3 Ilmu Ekonomi
Kolasi :
Sumber :
Kata Kunci : Loyalty, Recreational Experiences, Satisfaction, Tourism Engagement
Jenis Dokumen : Disertasi
ISSN :
ISBN :
Link DOI / Jurnal : https://rgsa.openaccesspublications.org/rgsa/article/view/6876
Status : Public
Pembimbing : 1. Prof. Dr. Wisnu Untoro, M.S
2. Retno Tanding Suryandari, S.E., M.E., Ph.D.
3. Dr. Lilik Wahyudi, S.E., M.Si
Penguji : 1. Prof. Drs. Djoko Suhardjanto, M.Com (Hons)., Ph,D., Ak
2. Prof. Dr. Rahmawati, M.Si., Ak
3. Catur Sugiarto, S.E., M.SM., M.Rech., Ph.D., CDMP., CPM (Asia)
Catatan Umum :
Fakultas : Fak. Ekonomi dan Bisnis
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