ABSTRACT
PT. Coca-Cola Bottling is a company producing carbonated beverage. In producing its product, PT. Coca Cola Bottling Indonesia employed Work Instruction (WI) document as guidelines or reference. To keep the documents from damage or loss and to retrieve them later, they should be managed well. The objective of research was to find out the management of work instruction (WI) document in PT. Coca Cola Bottling Indonesia of Central Java.
This study employed a descriptive qualitative observation. Observation was taken place in PT. Coca-Cola Bottling Indonesia Semarang during January – March 2015. Techniques of collecting data used were interview, observation and document or archive study. The data source derived from QMS division of PT. Coca-Cola Bottling Indonesia represented by Mr. Bawa Riski Yunanto as the manager of QMS and Mr. Cahyono Aprelin as QMS supervisor. Technique of analyzing data used was an interactive analysis including data reduction, data display and conclusion drawing.
In theresult of observation, the writer explained the document management in PT. Coca-Cola Bottling Indonesia including document preparation, document numbering, document approval, document distribution, document storage, and document eradication. In PT. Coca-Cola Bottling Indonesia of Central Java, the document management had run smoothly and well.
In the activity of managing document in Quality Management System (QMS) division, PT. Coca-Cola Bottling Indonesia Central Java was recommended to increase the number of human resources/personnel to make the document management run well and to increase the equipment of document storage like order and shelves of document storage to make the document stored tidily and to retrieve it more easily.