ABSTRACT
This final project report is based on the job training in information unit. The final project was conducted to describe the activities of the information unit in Adi Sumarmo International Airport, and to describe the problem faced by information unit and to give solutions to overcome the problem. Activities of Information Unit in Adi Sumarmo International airport are receiving all incoming calls, announcing information about flight schedule for the passenger, being customers service, selling platform, serving pass visitor card, writing all of flights activities into log book, depositing the platform, checking and booking airplane ticket, and giving the letters to AMC. There were some problems faced by information unit, such as lacking the number of employees in the information unit, lacking of knowledge and insight, lacking of supporting facilities in the tourist information counters, and technical problems. Finally, I would like to give suggestions for Adi Sumarmo International Airport. The information unit should addmore employees, update some important telephone numbers and extentions, cooperate with the TIC in terms of information on tourism, and fix immediately all equipment which is damaged or replaced with a new one.