This study is aimed to know the implementation of balanced scorecard in evaluating and developing character building program in International Program in Universitas Islam Indonesia. Character education requires the related education institution to keep on revising the curriculum based on the development of the students. Related to this situation, evaluation based on comprehensive aspects is strongly needed to assist the development process. Developmental stage theory is used to analyze the development process in CBP IP UII. This research is a case study conducted in International Program, Universitas Islam Indonesia by using direct observation, participant observation and interview to gather the data.
Based on the research findings, four perspectives have been implemented to evaluate and develop character building program series in International Program, UII. However, further findings indicated that several staffs have not completely understood about the evaluation process and key performance indicators need to be improved. In addition, there is different opinion between Manager of Character Building Program and Director of IP UII on the strategic map. Later, the management confirmed that they are still working on finding the best strategic map design. The result of the evaluation is used as a basis to develop the program by identifying what has been learned by the students and what should be learned in the next level. This process is in accordance to the practice of developmental stage theory.
Keywords: character education, balanced scorecard, evaluation, development, developmental stage theory