This internship report is written based on my experience during the internship
accomplished for two months at Pura Mangkunegaran Palace starting from September 1st
2015 until October 31st 2015. The objectives of this report are to describe the guiding
activities in Pura Mangkunegaran Palace and the problems that I encountered during the
internship in guiding the foreign tourists and the solutions to solve the problems.
During the internship, I was an intern as a tour guide in Pura Mangkunegaran
Palace. My activities during internship were knowledge upgrading on Pura Mangkunegaran
Palace, escorting the senior guide, and guiding the tourists.
During the internship as tour guide at Pura Mangkunegaran Palace for two months,
I encountered several problems when I guided the foreign tourists. They are
misunderstanding and language barrier. To overcome the misunderstanding problem, I tried
to ask them to repeat what they said and then I had to listen carefully and tried to figure out
their words. To overcome the language barrier problem, I still guided them in English and
explained the information about Pura Mangkunegaran Palace by using body language and
spoke English slowly.