This final project report was written based on the job training at Mangkunegaran
Palace, during September 01th, 2015 – October 31th, 2015. The objectives of this
final project are to inform the activities of local guide at Mangkunegaran Palace,
and to find the problems and the solutions that the writer encountered during the
job training.
In the activities of local guide at Mangkunegaran Palace, the first step in guiding
is conducting class activities, getting information, escorting, and guiding. The
class activities is a class lesson by the supervisor who giving the material and
information of the palace. Getting information is a season for the writer
sightseeing into the palace and collects more information from the supervisor.
Escorting is the season for the writer to know how the supervisor guided the
tourists during the tour. Guiding is time for the writer guided tourists after passed
the order by Mangkunegaran Palace.
During the writer’s job training at Mangkunegaran Palace, the writer did the steps
in guiding the tourists. The first step is the writer picking up the tourist in front
office. The second step the writer tells the regulation of the palace before
sightseeing into the palace. The third step the writer guiding the tourist for an hour
in the palace and the last step the writer said thank you and said goodbye to all my
guests.
There are 3 problems in guiding tourists. The first one is language problem. The
solution was the writer used body language to solve the problem. The second
problem is lack of vocabulary .The solution was the writer always carrying
dictionary while the writer guided the tourists during the job training. And the
third one is monotone explanations and the solution was the writer adding jokes
when giving explanations. Because, using joke may provide more comfortable
situation during the tour.