Abstract
Village government is a government-organizing entity interesting to study. On the
one hand, Village Government is a part of governmental system bond with rigid and
formalistic rule, norm, and standard. On the other hand, Village Government lies in
village society environment dominated by commonality, informal circumstancetending
to be apart from the rigid rules. In the term of public service, such the condition in
intersection often results in dilemma. For example, in “modern” system, public service
is required to have standard service to ensure the better quality. The problem is that
standardization of public service in village government is sometimes poorly consistent
with the villagers’ tradition or habit. It does not mean that central government has never
attempted to improve the quality of public service in village government, the repeatedly
changing regulation proves the sufficiently high dynamic of village government’s system
ordering, including public service. This article described what the changes of regulation
pertain to the provision of public service in village government. Specifically, the observed
change focused on the shift from Law Number 32 of 2004 to the Law Number 6 of 2014.
The publication of Law Number 6 of 2014 was considered as urgent amid the demand
for bureaucracy reform and the public’s expectation for the quality service from the
government.
Keyword: public service, Village Government, Law Number 32 of 2004