The importance of housekeeping department and its problems at Sahid Jaya Hotel Solo

Wijayanti, Enggar

× ABSTRACT 2008. This report is based on the job training evaluation which was conducted at Sahid Jaya Hotel Solo. It located on Jln. Gajah Mada 82 Solo, one of business area in Solo. It offers several excellent services and facilities so that it is classified as a five-star hotel. The objectives of this report are to describe how the Housekeeping Department works and to find out the problems which are faced. This report explains the division of labor in Housekeeping Department. In doing its job, Housekeeping Department cooperates with the other departments in the hotel. This report is also intended to find out the problems faced by Housekeeping Department coming from outside and inside the hotel. Therefore, several solutions are proposed to solve the problems. Based on the discussion, the writer suggests the hotel to improve its work quality by adding the new equipment and pay more attention to the employee, in this case communication because they need to improve their English. Besides, the supervisor should pay attention to the employee in order to work in the right procedures. For the English Diploma Program, it is suggested to make Hotelier Laboratory to help the students during the job training. These suggestions are expected to make the Sahid Jaya Solo Hotel be able to compete with the other hotels.

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Penulis Utama	:	Enggar Wijayanti
Penulis Tambahan	:	-
NIM / NIP	:	C9305035
Tahun	:	2008
Judul	:	The importance of housekeeping department and its problems at Sahid Jaya Hotel Solo
Edisi	:
Imprint	:	Surakarta - FSSR - 2008
Program Studi	:	D-3 Sastra Inggris
Kolasi	:
Sumber	:	UNS-FSSR Prog. DIII Bahasa Inggris-C.9305035-2008
Kata Kunci	:
Jenis Dokumen	:	Laporan Tugas Akhir (D III)
ISSN	:
ISBN	:
Link DOI / Jurnal	:	-
Status	:	Public
Pembimbing	:	1. Drs. Sri Marmanto, M. Hum
Penguji	:
Catatan Umum	:
Fakultas	:	Fak. Sastra dan Seni Rupa

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