The roles of human resource management in the improvement of english course teaching quality (a qualitative study at Lembaga Bahasa an Pendidikan Profesional (LBPP) LIA Surakarta)

Penulis Utama : Dhinar Sri Rustiana
NIM / NIP : K2205007
× ABSTRAK This research investigates the human resource management of English Course and its roles to the teaching quality improvement in the form of qualitative study. The underlying reason of doing this research is regarding the phenomenon that there are not many English courses, which exist and meet the criteria of the good courses. Thus, the objective of this research is to describe the human resource management roles of an English Course and the teachers’ teaching quality toward it. The problems of the research are (1) How does the Human Resource Management (HRM) in Lembaga Bahasa dan Pendidikan Profesional (LBPP) LIA Surakarta treat its teachers and (2) How and to what extend does the HRM of LBPP LIA Surakarta make the improvement of teaching quality of teachers. The research was carried out at LBPP LIA Surakarta on March until May 2009. The sources of the data are (1) events, (2) informants, and (3) written documents. The data were collected through (1) observation, (2) in-depth interview, and (4) document analysis. In analyzing the data, the writer used interactive model analysis including reducing the data, presenting the data, and drawing conclusion. The result of the research shows that: (1) LBPP LIA treats its teachers by providing many services and facilities to its teachers in order to support, develop and improve the teaching ability of the teachers. From the treatment given by HRD, it found that: (a) Teachers assumed that the tight teacher recruitment process and work discipline applied in LBPP LIA are be able to motivate them to show their best work performance, (b) the salary, incentive and bonus received by the teachers are reasonable and be able to improve teaching quality of the teachers through high motivation of work, (c) The training programs held by LBPP LIA every year is beneficial and helpful for the development of teaching quality of the teachers, (d) The facilities provided for the teachers are sufficient and helpful for teachers’ work, (e) The insurances and pension fund gave the guarantee for full-time teachers in their work continuance, (f) the work environment in LBPP LIA is very comfortable, (g) The students of LBPP LIA stated that the teachers’ teaching method are interesting and be able to make the students to be more active in the class, (h) According to LBPP LIA students, the teachers are smart, kind, and friendly. (2) The HRM in LBPP LIA provides good services and enough facilities to its teachers. It is proved by the teachers’ perception that they are treated well and satisfied with the treatments. Based on the research findings, the theory constructed is that Human Resource Management (HRM) roles in LBPP LIA which are carried out by HRD gave improvement to teachers’ teaching quality, in the case of salary, incentive, bonus, insurance, facilities, training program, and work environment. In general, this research shows that to maintain its existence, an English course should have good management inside, in this case is good human resource management. It is because the good HRM will create good quality of employees.
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Penulis Utama : Dhinar Sri Rustiana
Penulis Tambahan : -
NIM / NIP : K2205007
Tahun : 2009
Judul : The roles of human resource management in the improvement of english course teaching quality (a qualitative study at Lembaga Bahasa an Pendidikan Profesional (LBPP) LIA Surakarta)
Edisi :
Imprint : Surakarta - FKIP - 2009
Program Studi : S-1 Pendidikan Bahasa Inggris
Kolasi :
Sumber : UNS-FKIP Jur. Pendidikan Bahasa Inggris-K2205007-2009
Kata Kunci :
Jenis Dokumen : Skripsi
ISSN :
ISBN :
Link DOI / Jurnal : -
Status : Public
Pembimbing : 1. Dra. Dewi Rochsantiningsih
2. Prof. Dr. Joko Nurkamto, M. Pd.
Penguji :
Catatan Umum : 2062/2009
Fakultas : Fak. KIP
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