ABSTRACT 2008. This Final Project report is written based on the job training done at SMP N I Jumapolo, Karanganyar within a month. The writer took the first grade as the object to be observed and focused in the teaching English grammar especially Simple Past Tense. The objectives of this Final Project report are to find out the problems which...

ABSTRACT 2008. The Public Relations Activities to Increase The Service Quality For Customer’s Satisfaction in RSUD Dr. Moewardi Surakarta. English Diploma Program, Faculty of Letters and Fine Arts, UNS. Public relations is a flexible communication tool that can be used as part of almost any marketing strategy. Many of the techniques used by...

ABSTRACT 2008. This report discusses the strengthens and the weaknesses of Tourist Information Center at DIPARSENIBUD of Surakarta and the efforts to improve its services. Tourist Information Center, the section of DIPARSENIBUD in promoting Surakarta Tourist Objects, plays an important role to increase the number of tourists who visit...

ABSTRACT 2008. The Activities and Functions of Public Relations Division in RSUD Dr. Moewardi Surakarta. English Diploma Program, Faculty of Letters and Fine Arts, UNS. This final project entitled The Activities and Function of Public Relations Division in RSUD Dr. Moewardi Surakarta was based on the job training which lasted from March 3rd...

ABSTRACT 2008. As Drinking Water Company which distributes clean water, PDAM Surakarta absolutely tries to give the best services for customer. PDAM Surakarta also has several efforts in giving best services. To handle those efforts, PDAM Surakarta places Customer Service Division as one of its division. The basis of the observation done during...